Program Management Office Lead

2 weeks ago

Docklands, Victoria, Australia MERCER Full time

About the Role:

Mercer is seeking a highly skilled and experienced Program Management Office Lead to join our team in Melbourne or Sydney. As a key member of our organization, you will play a critical role in driving the execution of a large multi-year Business Risk Transformation program.

Key Responsibilities:

  • Develop and oversee program standards, tools, processes, and quality control for remediation plan design and delivery.
  • Orchestrate prioritization of Hub resources to support program and stream delivery.
  • Develop and implement program governance standards, policies, and procedures to ensure consistent and effective program management practices.
  • Collaborate with program stakeholders to develop comprehensive program plans, including timelines, milestones, and deliverables.
  • Coordinate and optimize allocation of program resources, including budget, personnel, and technology, to support program delivery.
  • Develop, manage, and own 3 work packages as part of Remediation Plan deliverables; Program Charter, Resourcing, and Project Assurance Framework.
  • Build and maintain strong relationships with key stakeholders, including senior leaders, project teams, and external partners, to ensure effective communication, collaboration, and support for the program.
  • Proactive engagement and respond to needs of Program Director and Executive stakeholders.
  • Identify, assess, and mitigate program risks and issues, proactively addressing challenges and ensuring timely resolution to minimize impact on program outcomes.

Requirements:

  • Minimum of 10 years of experience in program management, preferably within financial services.
  • Experience in Regulatory Remediation Plans (preferable).
  • Experience in program management, with a focus on PMO leadership, preferably in a complex and dynamic organizational environment. Experience in leading large-scale transformation programs is highly desirable.
  • Proven experience in establishing and leading PMOs, with a deep understanding of program management methodologies, tools, and best practices.
  • Excellent verbal and written communication.
  • Excellent time management skills.
  • Strong business acumen and financial skills.
  • People management skills.
  • Demonstrated stakeholder management capabilities.
  • Ability to work effectively across the organization.
  • Self-motivation with initiative, energy, and drive to succeed.
  • Flexible approach, thriving on change and innovation, balanced by attention to detail, risk management, and structured thinking.

About Mercer:

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 20,000 employees are based in 43 countries, and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy, and people, with 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses, including Marsh, Guy Carpenter, and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com. Follow Mercer on Twitter @Mercer.

Mercer is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion, and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Mercer is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Mercer colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one 'anchor day' per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

Please apply using the link below. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

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