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Luxury Resort Manager
2 weeks ago
We are looking for a skilled Luxury Resort Manager to join our team
As a leading player in the vacation ownership and travel membership industry, we offer a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated team helps us achieve our mission to provide exceptional experiences for millions of travelers worldwide.
About the Role
We seek an experienced Manager with proven operational knowledge and ability to effectively interact with and service guests. You will be responsible for leading a driven team to provide an optimal Customer Experience in a resort environment.
Key Responsibilities
- You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences.
- Proven experience in leading and engaging a team to deliver high-quality customer service.
- Operational knowledge and experience in all hotel departments, including Front Office, Maintenance & Food and Beverage.
- Ability to build strong relationships with internal and external stakeholders.
- Proven track record of driving revenue growth and improving efficiency.
- Analytical mind and eye for detail.
- Strong financial management skills.
- Making sound decisions to ensure efficient hotel operations.
- Face-to-face lead generation and effective leadership skills.
- Training, coaching, counselling, and developing employees.
Benefits
- Professional development funding.
- Discounted Hotel & Resort stays globally.
- Subsidised private health cover upon successful completion of probation.
Join a Dynamic Team
We value our associates and foster a culture of inclusivity, excellence, and fun. We look ahead to what's next and how we can strengthen our business, its neighbouring communities, and the customer experience. Join our global team and build a career where you make a difference.
We are an equal opportunity employer and welcome applications from diverse candidates. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to our HR department.
