Operational Contracts Coordinator

3 weeks ago

Melbourne, Victoria, Australia VLine Full time

Contract Management Role

V/Line is seeking a skilled Contract Management Specialist to support the Coach Services and Operations Contracts teams. The successful candidate will oversee contracts that enhance financial outcomes, strategic planning, stakeholder engagement, process improvements, and risk management.

Key responsibilities include:

  • Assisting with invoicing, reporting, and maintaining efficient processes and governance.
  • Building and maintaining strong relationships with suppliers and customers to achieve optimal contract outcomes.
  • Contributing to contract management activities, including KPI monitoring, reporting, renewals, compliance audits, and contractor communication.
  • Analysing spending and performance metrics to support Contract Managers in identifying cost-saving and efficiency opportunities.
  • Compiling and analysing contractor KPIs, assisting with invoice processing, and ensuring contract cost reconciliation.
  • Managing correspondence, document control, and reporting while adhering to governance and internal control requirements.
  • Driving continuous improvement initiatives and ensuring compliance with statutory obligations, policies, and procedures.

About the Role

The Contract Management Specialist will play a key role in supporting the Coach Services and Operations Contracts teams by overseeing contracts that enhance financial outcomes, strategic planning, stakeholder engagement, process improvements, and risk management.

Reporting to the Manager of Coach Operations & Contracts, you will collaborate with contract managers, Operations, Finance, Legal, Procurement, and suppliers to ensure smooth contract management, governance compliance, and service delivery in line with contractual terms and key performance indicators, delivering value for money.

About You

You are a collaborative team player who enjoys working in a dynamic environment, demonstrating strong attention to detail and organisational skills. Self-motivated and resourceful, you take initiative in solving problems, can independently address challenges, and approach tasks with an analytical mindset.

Our ideal candidate will possess the following:

  • Demonstrated experience as a contract coordinator, cost control or similar role is required.
  • Proficient in Microsoft Suite, including Excel, with the ability to manage data and create reports (Intermediate level or higher).
  • Knowledge of operations and related fields, supporting effective contract management.
  • Solid understanding of the contract lifecycle, from negotiation to renewal and compliance.
  • Excellent communication and stakeholder management skills and able to work with a range of stakeholders and suppliers.
  • Able to adapt to shifting priorities and tight deadlines, maintaining focus and efficiency.
  • Demonstrated alignment with V/Line's values of responsiveness, integrity, impartiality, accountability, respect, leadership, and human rights.

Why V/Line

In addition to free myki travel, we offer:

  • Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
  • Huge potential – We're transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
  • Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
  • Collaborative team – You'll be part of a broader supportive team. Surround yourself with talented, passionate peers.
  • Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews, and employment references.

The remuneration for this position will be in accordance with the V/Line Rail Operations and Administrative Employees Agreement 2023. The salary range, aligned with Clerk C1 - C3, is $78,103 to $98,468 base, and will be offered commensurate with expectations and experience.

Successful applicants will be required to undergo pre-employment screening, including probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.

V/Line is an equal-opportunity employer. We are committed to providing an environment of mutual respect and welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment representative of the Victorian community.

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