Enterprise System Administrator
7 days ago
This is a pivotal role for an experienced IT specialist looking to join Appian's Australian team.
We are dedicated to making technology accessible to everyone. As a Business Technology Analyst II, you will collaborate with our software development organization to design and deliver infrastructure solutions that enhance productivity and security across the organization.
Your Key Responsibilities
- Configure, troubleshoot, and optimize Windows and Mac desktop operating systems.
- Demonstrate strong problem-solving skills and attention to detail in resolving technical and operational issues.
- Develop and implement solutions to enhance productivity using relevant tools and technologies.
- Provide comprehensive technical support to Appian's global employees through Service Desk cases.
- Enhance overall system security, performance, and availability.
- Manage end-user hardware and software inventory throughout its lifecycle.
- Communicate effectively with stakeholders at all levels.
- Maintain accurate documentation of best practices and troubleshooting procedures.
- Stay up-to-date with emerging technologies, including cloud computing.
- Analyze user problems and assist with monitoring application systems.
About Our Culture
Appian offers a supportive community, opportunities for growth, and a positive work environment.
Key Benefits
- A culture of respect and inclusivity.
- Training and development programs.
- Leadership development opportunities.
Basic Qualifications
- Bachelor's degree in a relevant field.
- Strong problem-solving and communication skills.
- Competency in administering desktop operating systems.
- Ability to work flexible hours as needed.
Estimated Salary: $120,000 - $150,000 per annum.
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