Enterprise System Administrator

7 days ago


Sydney, New South Wales, Australia Appian Full time
Senior IT System Administrator

This is a pivotal role for an experienced IT specialist looking to join Appian's Australian team.

We are dedicated to making technology accessible to everyone. As a Business Technology Analyst II, you will collaborate with our software development organization to design and deliver infrastructure solutions that enhance productivity and security across the organization.

Your Key Responsibilities

  • Configure, troubleshoot, and optimize Windows and Mac desktop operating systems.
  • Demonstrate strong problem-solving skills and attention to detail in resolving technical and operational issues.
  • Develop and implement solutions to enhance productivity using relevant tools and technologies.
  • Provide comprehensive technical support to Appian's global employees through Service Desk cases.
  • Enhance overall system security, performance, and availability.
  • Manage end-user hardware and software inventory throughout its lifecycle.
  • Communicate effectively with stakeholders at all levels.
  • Maintain accurate documentation of best practices and troubleshooting procedures.
  • Stay up-to-date with emerging technologies, including cloud computing.
  • Analyze user problems and assist with monitoring application systems.

About Our Culture

Appian offers a supportive community, opportunities for growth, and a positive work environment.

Key Benefits

  • A culture of respect and inclusivity.
  • Training and development programs.
  • Leadership development opportunities.

Basic Qualifications

  • Bachelor's degree in a relevant field.
  • Strong problem-solving and communication skills.
  • Competency in administering desktop operating systems.
  • Ability to work flexible hours as needed.

Estimated Salary: $120,000 - $150,000 per annum.



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