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Inclusive Services Coordinator

2 months ago


Mackay, Queensland, Australia Feros Care Full time

At Feros Care, our primary focus is on empowering individuals to lead fulfilling lives, which extends to our dedicated team members as well.

We are proud to collaborate with the National Disability Insurance Agency (NDIA) to provide Local Area Coordination Services across various regions.

Role Overview:

As a Local Area Coordinator (LAC) with Feros Care, you will play a crucial role in connecting with individuals with disabilities and their families, assisting them in navigating the National Disability Insurance Scheme. This position offers a diverse range of responsibilities, allowing you to engage with a variety of community members.

If you seek a rewarding career where each day presents new challenges, we encourage you to consider this opportunity.

Key Responsibilities:

  • Assisting individuals with disabilities in creating personalized, goal-oriented plans that highlight their strengths and interests.
  • Supporting clients in building their capacity and exploring self-direction, self-management, and self-advocacy options.
  • Providing information and guidance to individuals and families to help them access mainstream services and engage with the community.
  • Establishing and nurturing positive relationships within the community to connect participants with a variety of services.
  • Developing strong community partnerships that enhance accessibility and inclusivity.

Qualifications and Skills:

  • A sincere commitment to empowering individuals with disabilities.
  • Relevant qualifications in disability services, allied health, or community services, or personal experience in caring for someone with a disability.
  • Proven track record of meeting and exceeding performance targets.
  • Strong communication, listening, and relationship-building abilities.
  • Ability to collaborate effectively with diverse team members, both in-person and remotely.
  • Proficiency in IT, including CRM systems and Microsoft Office Suite.
  • A person-centered approach to achieving outcomes while maintaining confidentiality and professional integrity.
  • Willingness to travel extensively to meet clients in their homes or community settings.
  • Commitment to upholding the values of Feros Care and the NDIA Participant Engagement Principles.

Benefits:

  • Access to salary packaging options and tax-free benefits.
  • Discounts on everyday purchases and access to financial wellness programs.
  • Opportunities for extensive training, development, and career advancement.
  • Discounts on private health insurance.
  • Employee referral incentives.
  • Access to an Employee Assistance Program (EAP).
  • Paid parental leave for eligible employees.
  • Provision of all necessary technology and equipment.
  • Supportive management committed to your wellbeing.

Our Culture:

As a not-for-profit organization, we are dedicated to giving back to those in need.

We actively promote inclusivity and value the unique contributions of all individuals. We encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals from culturally and linguistically diverse backgrounds, and those with disabilities.

We prioritize the safety of our team members through comprehensive health and safety practices.

If this opportunity resonates with you, we look forward to your application. A complete Position Description, including Selection Criteria, is available on our website, and we encourage you to showcase your qualifications in your cover letter.

To apply online, please follow the link provided to initiate your application process.