Head of Sales Operations Director

2 weeks ago


Melbourne, Victoria, Australia Xero Full time
About the Role

Xero is a leading cloud-based accounting software company that empowers small businesses and their advisors to succeed. As the Head of Sales Operations, you will play a critical role in driving the success of our businesses in the ANZ markets while maintaining close connectivity with our global operations.

Key Responsibilities
  • Lead a high-performing team in GTM operations and analytics, driving efficiency and operational excellence.
  • Collaborate with sales, marketing, product, and finance teams to refine and align the ANZ go-to-market strategy with global goals.
  • Analyse market trends and customer data, translating insights into actionable strategies for improved sales performance, acquisition, and retention.
  • Define KPIs, track performance, and report on key metrics like revenue growth, acquisition, and customer lifetime value.
  • Develop training and tools to boost sales productivity, working closely with regional and global teams.
  • Build strong relationships with regional and global teams to align and execute GTM strategies effectively.
Requirements
  • Extensive experience leading GTM operations or analytics teams in SaaS, preferably in tech or finance.
  • Strong strategic thinking with a proven ability to turn data insights into effective business strategies and scalable operational processes.
  • Track record of using analytics to drive results.
  • Excellent leadership and team management skills, with experience inspiring teams in fast-paced environments and managing complex projects.
  • Familiarity with ANZ markets and SaaS business models, with exposure to global companies and international markets as a plus.
What We Offer

Xero offers a range of benefits, including generous paid leave, dedicated paid leave for wellbeing, health insurance, life insurance, and income protection. We also offer wellbeing and sports programmes, employee resource groups, and 26 weeks of paid parental leave for primary caregivers. Join our team and do the best work of your life at Xero.



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