Strategic Business Leader

20 hours ago

Melbourne, Victoria, Australia beBeeCustomer Full time $150,000 - $200,000

Are you a results-driven professional looking to excel in a leadership role?

About the Position

This senior position plays a pivotal part in driving long-term value by accelerating customers' journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives.

Key Responsibilities
  • Drive post-sales success by owning and leading customer post-sales transformation, aligning ServiceNow offerings to customer goals, and bringing relevant industry thought-leadership to the table.
  • Collaborate strategically with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow.
  • Foster strategic alignment by building relationships with ServiceNow leaders and consistently incorporating customer feedback to drive continuous improvement.
Essential Qualifications
  • Bachelor's degree or equivalent required; Master's degree preferred.
  • A minimum of 15 years of experience in a management consulting or leadership role at a top-tier consulting firm, solution consulting, or similar positions focused on technology-enabled business transformations.
  • Demonstrated success in running large-scale, strategic accounts and exceeding business objectives.
  • Proven track record in building and leading high-performing Customer Success or Consulting teams.
  • Strong experience in identifying and solving complex business problems and aligning solutions with customer business objectives.
  • Ability to thrive in rapidly changing environments, adapting strategies to new challenges and opportunities.
  • Excellent communicator and influencer, with the ability to work effectively across a global organization and foster collaboration at all levels.
What We Offer

Our company offers a dynamic and supportive environment that fosters growth and development. As a member of our team, you will have access to cutting-edge training, mentorship, and opportunities for advancement.

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