Customer Experience Content Leader

2 days ago

Sydney, New South Wales, Australia beBeeContentStrategist Full time $120,000 - $170,000
Content Strategist Opportunity

We are seeking a skilled Content Strategist to shape and deliver insight-led content that positions our organization as a market leader.

The role involves transforming research, industry insights, and market trends into high-impact content strategies amplified across internal and external channels. Your work will directly support customer engagement, NPS uplift, and our ambition to be a leading business provider.

  • Develop engaging content across formats (e.g., reports, video, infographics)
  • Conduct strong research and analysis to uncover content opportunities
  • Brief agencies and manage end-to-end content delivery
  • Collaborate with senior stakeholders across Commercial Banking

To succeed in this role, you will need:

  • Proven experience in content or communications, ideally within financial services
  • Excellent communication, planning and stakeholder engagement skills
  • A passion for creating relevant content that drives real customer impact

We offer a supportive and inclusive community where everyone is welcome. We provide flexible work arrangements, tailored learning and development opportunities, and lots of opportunities to contribute to the community.

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