Friendly Service Ambassador

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $55,000 - $65,000

Delivering Excellent Customer Experience

As a customer-facing representative, you will be the first point of contact for customers, engaging with them via phone and digital channels to resolve any issues or concerns they may have.

About the Role

  • Negotiate with customers to reach mutually beneficial repayment agreements
  • Help disengaged customers understand their options and find a workable outcome
  • Deliver a friendly and supportive customer experience that fosters loyalty and trust

About You

  • A willingness to learn and uphold regulatory requirements and legislation that protect customers
  • A kind and positive attitude, with the ability to work well individually and in a team
  • Exceptional communication and self-awareness skills
  • No previous experience required - we can provide full training

The Perks

  • A flexible work arrangement, with the option to work remotely or onsite
  • An employee engagement and well-being program, encompassing benefits for both onsite and remote team members
  • A genuinely friendly team with a great culture
  • Close on-street parking and a quick walk to public transportation

Requirements

  • Australian Permanent Resident, Australian Citizen, or hold a Valid Working Permit
  • Pass police and reference checks

This role is perfect for someone who is passionate about delivering exceptional customer service and eager to learn and grow with our team.

We look forward to hearing from you

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