Credit Specialist
2 weeks ago
We are seeking an experienced Credit Specialist to join our Credit & Affordability business unit. As a Credit Specialist, you will be responsible for managing complex issues and escalations related to customer indebtedness, including sensitive situations. You will work closely with key stakeholders to develop strategic processes and policies to address and mitigate future instances of debt.
Key Responsibilities:
- Managing complex issues and escalations of indebted customers, including customers in sensitive situations.
- Completing complex reconciliations across customers, reviewing account and interaction history to determine the best approach to address customer debt.
- Proactively collating and presenting escalation themes to develop resolutions and strategic processes to address and mitigate future instances.
- Maximizing cash flow and minimizing current and future bad debt exposure from the portfolio.
- Being the initial point of contact and escalation for credit officers within the portfolio.
- Collaborating with external lawyers to prepare and execute litigation proceedings, providing necessary documentation and insights while managing ROI on cost.
What You'll Bring:
- Demonstrated experience in managing complex issues and escalations at an individual level and rolling out learnings to peers.
- Proven assertiveness and negotiation skills.
- Sound conflict resolution skills with the ability to elicit commercial outcomes even when dealing with customer disputes.
- Proven experience working with legal teams on debt recovery and litigation processes, goal-oriented and thriving on meeting and exceeding targets.
- Excellent analytical and financial data interpretation skills, particularly in assessing risks related to high-value, high-risk customer cohorts.
About AGL
At AGL, we value diversity and welcome applicants from various backgrounds. We are committed to maintaining a diverse workforce and encourage applicants to share their lived experiences. We offer a wide range of benefits, including flexible working options, discounts on energy and telcos, and access to study assistance and AGL's share purchase plan. Learn more about our diversity and inclusion initiatives at www.agl.com.au/careers.
-
Credit Control Specialist
3 weeks ago
Melbourne, Victoria, Australia FourQuarters Recruitment Full timeJob Title: Credit Control SpecialistWe are seeking a highly skilled Credit Control Specialist to join our team at FourQuarters Recruitment. As a Credit Control Specialist, you will be responsible for managing large numbers of accounts, creating new accounts, and ascertaining credit viability of customers.Key Responsibilities:Managing large number of...
-
Credit Collection Specialist
2 weeks ago
Melbourne, Victoria, Australia ThompsonCook Full timeJob DescriptionA Credit Collection Specialist opportunity has arisen in a reputable company, providing a chance to utilize your credit expertise and drive business growth.Company OverviewOur client is a well-established industry leader with a strong focus on finance and a commitment to excellence. This role presents an opportunity to join a dynamic team and...
-
Credit Management Specialist
4 weeks ago
Melbourne, Victoria, Australia Bureau Veritas Group Full timeBureau Veritas Group is a global leader in Testing, Inspection and Certification Services. We are seeking a skilled Credit Management Specialist to join our team.As a Credit Management Specialist, you will work in partnership with key stakeholders to collect outstanding monies and deliver exceptional customer support. You will manage a sizable client ledger,...
-
Credit Control Specialist
7 days ago
Melbourne, Victoria, Australia FourQuarters Recruitment Full timeThe Credit Control role offers a unique opportunity to work with a dynamic and growing business, overseeing a large ledger of corporate and SME accounts. Key responsibilities include managing credit viability, creating new accounts, and facilitating outbound collections.About the Role:As a Credit Control specialist, you will be responsible for ensuring...
-
Credit Specialist
3 weeks ago
Melbourne, Victoria, Australia AGL Full timeTransforming the Future of EnergyAt AGL, we're redefining the way homes and businesses live and work across the country. As a Credit Specialist, you'll play a pivotal role in shaping our sustainable energy future. This is an exciting opportunity to join our Credit & Affordability team and drive debt reduction outcomes through innovative initiatives.About the...
-
Credit Control Specialist
1 month ago
Melbourne, Victoria, Australia FourQuarters Recruitment Full timeAbout the RoleWe are seeking a highly skilled Credit Control Specialist to join our team at FourQuarters Recruitment. As a key member of our finance team, you will be responsible for managing large numbers of accounts, creating new accounts, and ascertaining credit viability of customers.Key ResponsibilitiesManage and maintain customer credit limitsIdentify...
-
Trade Credit Specialist
1 month ago
Melbourne, Victoria, Australia Aon Full timeAbout the RoleWe are seeking a highly skilled and experienced Trade Credit Specialist to join our team at Aon. As a key member of our Credit Solutions business, you will be responsible for providing exceptional client service and driving business growth through the development of strategic relationships with our clients.Key ResponsibilitiesStructure,...
-
Credit Specialist
3 weeks ago
Melbourne, Victoria, Australia AGL Full timeAbout the RoleAGL is seeking a highly skilled Credit Specialist to join its Credit & Affordability team. As a Credit Specialist, you will be responsible for leading and supporting the delivery of debt reduction outcomes through driving key initiatives across Credit & Affordability.The team enables accelerated and structured delivery of improvements while...
-
Trade Credit Specialist
3 weeks ago
Melbourne, Victoria, Australia Aon Full timeAt Aon, we're seeking a skilled Trade Credit Specialist to join our team. As a key member of our Credit Solutions business, you'll be responsible for the servicing and retention of a designated client portfolio.Key responsibilities include:Structuring, negotiating, and managing Credit Insurance programs for corporate clientsProviding exceptional client...
-
Credit Risk Specialist
2 weeks ago
Melbourne, Victoria, Australia Heartland Bank Full timeRole OverviewAs a Credit Risk Specialist at Heartland Bank, you will be responsible for managing a pipeline of new-to-bank reverse mortgage applications, guiding them from application through to approval. This will involve conducting detailed credit assessments and making decisions within your Delegated Lending Authority. Responsibilities- Conduct credit...
-
Credit Optimization Specialist
3 weeks ago
Melbourne, Victoria, Australia AGL Full timeTransforming the Future of EnergyAt AGL, we're redefining the way homes and businesses live and work across the country. As a key member of our Credit & Affordability team, you'll play a pivotal role in shaping our debt reduction strategies and driving collections performance.About the RoleWe're seeking a skilled Credit Specialist to lead and support the...
-
Credit Specialist
3 weeks ago
Melbourne, Victoria, Australia AGL Full timeUnlock Your Potential in a Dynamic RoleAt AGL, we're redefining the energy landscape, and we're looking for a skilled Credit Specialist to join our team. As a key member of our Credit & Affordability business unit, you'll play a crucial role in managing exceptions and escalations in our complex collections portfolio.About the RoleAs a Credit Specialist,...
-
Credit Management Specialist
2 weeks ago
Melbourne, Victoria, Australia AGL Full timeTransforming Energy FuturesAt AGL, we're redefining the energy landscape, and we're seeking a skilled Credit Specialist to join our team. As a key player in our Credit & Affordability business unit, you'll be responsible for managing complex issues and escalations related to customer indebtedness. Your expertise will help us minimize overdue accounts,...
-
Senior Credit Assessment Specialist
2 weeks ago
Melbourne, Victoria, Australia FIS Australia Full timeAt FIS Australia, we are seeking a Senior Credit Assessment Specialist to contribute to our critical component of success.About the role:As a Senior Credit Assessment Specialist, you will work closely with clients and internal teams to deliver innovative solutions that meet their needs and advance the way the world pays, banks, and invests.Key...
-
Credit Specialist
2 weeks ago
Melbourne, Victoria, Australia AGL Full timeAbout the roleAGL is seeking a highly skilled Credit Specialist to join their Credit & Affordability business unit. As a Credit Specialist, you will be responsible for managing exceptions and escalations when dealing with complex collections activity. The successful candidate will possess strong analytical skills, a deep understanding of credit management...
-
Credit Operations Specialist
3 days ago
Melbourne, Victoria, Australia Pitcher Partners Full timeAt Pitcher Partners, we're dedicated to fostering a culture that supports the growth and ambition of our clients and people. As a leading network of independent Australian accounting, audit, and business advisory firms, we work together to empower individuals and drive success.About the RoleWe're seeking a highly skilled Credit Operations Specialist to join...
-
Credit Controller | AR/Credit Specialist
3 weeks ago
Melbourne, Victoria, Australia ThompsonCook Full timeThe OpportunityThompsonCook, a global business employing over 50,000 staff, is seeking an experienced AR/Credit professional to join their team. As a Credit Controller, you will be responsible for managing debtor accounts, working autonomously and collaboratively with other departments, and providing exceptional service.The ideal candidate will have a track...
-
Credit Risk Specialist
3 weeks ago
Melbourne, Victoria, Australia Sustain Recruit Full timeAre you looking for a challenging role in lending operations? We have an exciting opportunity for a Credit Analyst to join our client's team, where you'll play a key role in assessing credit applications and supporting the growth of the business. About the Role As a Credit Analyst, you will be responsible for evaluating loan applications, performing credit...
-
Credit Risk Specialist
2 weeks ago
Melbourne, Victoria, Australia Sustain Recruit Full timeRole SummarySustain Recruit is seeking an experienced Credit Analyst to join our clients Lending Operations team. As a key member of the team, you will play a crucial role in assessing credit applications and contributing to the growth of the business.About the RoleAs a Credit Analyst, you will be responsible for evaluating loan applications, performing...
-
Credit Specialist
2 weeks ago
Melbourne, Victoria, Australia AGL Full timeTransforming the Future of EnergyAt AGL, we're leading the charge towards a sustainable energy future. As a Credit Specialist, you'll play a vital role in driving debt reduction outcomes through innovative initiatives and process improvements.About the RoleThis exciting opportunity has arisen in our Credit & Affordability team. As a Credit Specialist, you'll...