Credit Specialist

4 weeks ago


Melbourne, Victoria, Australia AGL Full time

Unlock Your Potential in a Dynamic Role

At AGL, we're redefining the energy landscape, and we're looking for a skilled Credit Specialist to join our team. As a key member of our Credit & Affordability business unit, you'll play a crucial role in managing exceptions and escalations in our complex collections portfolio.

About the Role

As a Credit Specialist, you'll be responsible for providing expertise in credit management processes, navigating complex legal proceedings, and collaborating with stakeholders to develop resolutions and strategic processes. Your analytical skills, attention to detail, and ability to work under pressure will be essential in this role.

Key Responsibilities:

  • Manage complex issues and escalations related to customer indebtedness.
  • Collaborate with key stakeholders to develop resolutions and strategic processes.
  • Maximize cash flow and minimize bad debt exposure.
  • Work closely with external lawyers to prepare and execute litigation proceedings.

What We Offer

At AGL, we're committed to creating a diverse and inclusive workplace. We offer a range of benefits, including flexible working options, discounts on energy and telco plans, and access to our reward and recognition program. If you're passionate about credit management and customer service, we encourage you to apply for this exciting opportunity.

Location: Docklands VIC 3008

Job Family Group: Business and Organization Analysis Management



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