Automotive Business Development Representative

2 days ago

Livingstone, Australia beBeeFieldRepresentative Full time $54,600 - $73,100

Drive business growth as a trusted representative of AAA programs. Ensure high performance across territories and manage member satisfaction with emergency roadside issues.

Key Responsibilities:
  • Recruit, select, and onboard contractors by analyzing metrics, screening candidates, providing consulting services, facilitating contracts, orienting new contractors, and coordinating training.
  • Enhance contractor business performance through regular visits, monitoring KPIs, managing costs, developing improvement plans, adjusting territories, managing renewals, recognizing top performers, and discussing growth strategies.
  • Resolve member complaints and claims by conducting investigations, mediations, and arbitrations as needed.
  • Complete administrative duties related to ERS assistance during emergencies, including documentation, researching best practices, promoting products, and coordinating meetings.
Qualifications:
  • High School diploma or equivalent technical certification.
  • Valid State driver's license and good driving record.
  • 3-5 years in automotive or customer service roles.
  • Experience coaching and developing others.
  • Automotive repair technical training.

Develop strategies using financial data, communicate effectively, resolve conflicts, and negotiate with contractors. Prioritize member satisfaction, uphold integrity, and strive for diversity and high performance.

The Auto Club Group supports members across multiple states, focusing on growth, operational excellence, and becoming the flagship club.

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