Customer Service Officer Community Engagement

4 weeks ago


Perth, Western Australia Department of Corrective Services Full time
About the Role

The Department of Justice is seeking highly motivated and passionate individuals to join our Community Engagement team. As a Customer Service Officer or Community Engagement Officer, you will play a key role in delivering customer-focused services to the public of Western Australia.

Key Responsibilities
  • Provide administrative support to the team and deliver face-to-face Registry services to the public.
  • Assess community needs to develop responsive and innovative policies and programs.
  • Engage with local community members and organisations to establish and maintain strong relationships.
  • Deliver culturally appropriate Registry-related outreach and educational programs to community groups.
About the Department

The Department of Justice is a people-focused organisation working hard to make our community a fairer and safer place to live. We offer many different employment opportunities in locations around Western Australia.

What We Offer
  • A chance to make a real difference to your local communities and to the lives of those you work with.
  • A supportive and inclusive work environment.
  • Opportunities for professional development and growth.
How to Apply

Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.

For more information about the recruitment and selection process and other benefits, please refer to the Applicant Information Pack.



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