Client Liaison Manager

1 week ago

Brisbane, Queensland, Australia beBeeHealthcare Full time $85,000 - $95,000
Seeking a Client Liaison Manager for Exceptional Healthcare Services

A private psychiatry practice is seeking a dedicated professional to contribute to delivering exceptional healthcare services for Veterans.

Key Responsibilities:

  • Coordinate and manage client scheduling for psychiatric assessments and consultations.
  • Create, update, and maintain accurate records of client interactions.
  • Liaise between medical staff, clients, and external stakeholders to ensure seamless communication.
  • Provide high-quality customer service to guarantee client satisfaction.
  • Utilize CRM and Patient Management Software to track and report on client interactions effectively.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Ensure the accuracy and efficiency of administrative processes by conducting quality assurance checks.

Essential Skills and Experience:

  • Minimum 2 years of experience in medical administration, preferably in psychiatry or veteran healthcare.
  • Exceptional communication skills (verbal and written).
  • Strong attention to detail and ability to maintain accuracy.
  • Proficiency in Microsoft Office Suite and Google Workspace.

Benefits:

  • Access to professional development opportunities.
  • Team-building activities throughout the year.
  • Flexible working model allowing for work-life balance.
  • Paid parental leave and career development opportunities.

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