
Excellence in Service
1 week ago
Live the French Way in a Luxury Setting.
We are seeking talented individuals to join our team at Lumiere on Thirty Five, Sydney's newest luxury bar located on the 35th floor of a prestigious hotel. As a Food and Beverage Attendant, you will be responsible for delivering exceptional luxury experiences to our guests.
Responsibilities:
- Taking orders and serving guests with flair and professionalism.
- Receipt of monies and cash up of service periods.
- Working cohesively as a team member to ensure seamless service delivery.
- FOLLOWING ALL DEPARTMENTAL PROCEDURES AND STANDARD OPERATING PROCEDURES (SOPs).
- REPORTING ANY DISCREPANCIES IN STOCK CONTROL.
- ENSURING ALL CHECKLISTS ARE COMPLETED PRIOR TO THE CONCLUSION OF THE SHIFT.
- Maintaining product knowledge of all menus and wine lists to advise and make recommendations to guests.
- Using every opportunity to upsell and maximise sales.
- Serving items with flair and professionalism according to standards set by the Outlet Manager.
- Demonstrating the Passion for Excellence through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
- Ensuring all guests are provided with personalised service and that the Essence of Pleasure is achieved.
- Embodying the art of French hospitality through a can-do attitude.
- Performing tasks within a timely manner.
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