ICT Infrastructure Solutions Expert

1 day ago

Melbourne, Victoria, Australia beBeeConsultant Full time $110,000 - $140,000
Key Role

This is a pivotal position for an expert consultant who will provide authoritative guidance on ICT infrastructure solutions to clients.

The successful candidate will possess strong technical expertise and experience in delivering complex ICT infrastructure projects. They will be responsible for:

  • Analysing customer requirements and developing tailored solutions to meet their business needs;
  • Conducting user requirement analysis and making recommendations that impact technical solutions;
  • Undertaking tasks requiring analysis of multiple technical alternatives, diagnosis and problem-solving, and qualifying product/service fit and defining support needs;
  • Defining major technical solutions involving product and/or deployment and/or support services for clients or prospective clients enabling them to determine effective IT investment strategies;
  • Developing and maintaining key artefacts such as transition plans, runbooks, operating procedures, design documents (HLD/LLD, As-Builts), and knowledge base articles;
  • Ensuring documentation is version-controlled, audit-ready, and aligned with compliance and governance standards;
  • Managing client expectations prior to delivery of major solutions, strategies, and architectures;
  • Leading cross-functional teams through the full lifecycle of service transition and transformation;
  • Translating complex technical concepts into accessible content for both technical and non-technical stakeholders;
  • Taking accountability for outcomes, proactively identifying and resolving issues;
  • Driving continuous improvement and innovation across project delivery;
  • Embedding security best practices into all aspects of transition and transformation and promoting a security-first mindset across teams and deliverables;
  • Ensuring documentation and processes align with organisational security policies and regulatory requirements;
  • Promoting a security-first mindset across teams and deliverables;
  • Experience working in project-focussed roles with robust hands-on technical experience Data Centre, Windows Server environments solutions, design, implementation, and documentation;
  • Ability to learn technical concepts quickly and maintain a broad knowledge of industry trends and technology solutions in the market that may impact solution architecture;
  • Strong stakeholder management skills and an ability to converse with those at the C-Suite level.
Requirements
  • End-to-end experience in IT services transition and transformation;
  • Demonstrable ability to lead cross-functional teams through the full lifecycle of service transition and transformation;
  • Take accountability for outcomes, proactively identifying and resolving issues;
  • Translate strategic goals into actionable plans and deliverables;
  • Engage effectively with stakeholders at all levels, ensuring alignment and transparency;
  • Drive continuous improvement and innovation across project delivery;
  • Embed security best practices into all aspects of transition and transformation;
  • Ensure documentation and processes align with organisational security policies and regulatory requirements;
  • Promote a security-first mindset across teams and deliverables;
  • Experience working in project-focussed roles with robust hands-on technical experience Data Centre, Windows Server environments solutions, design, implementation, and documentation;
  • Ability to learn technical concepts quickly and maintain a broad knowledge of industry trends and technology solutions in the market that may impact solution architecture;
  • Strong stakeholder management skills and an ability to converse with those at the C-Suite level.

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