Airport Operations Coordinator
4 weeks ago
About Us
Secure Parking is the leading commercial car park operator in Australia, operating over 650 car parks across the country and New Zealand. Founded over 40 years ago, Secure Parking was acquired by Park24 Co., Japan's largest commercial car park operator.
We are a dynamic company that continues to expand rapidly based on investment in innovative technology, marketing, and people. As a key player in Airport Landside Operations, we offer a wide range of rewarding job opportunities for Customer Service Officers in our Kerbside Operation at Brisbane Airport.
Brisbane Airport is planning a significant investment of over $5 billion in the coming years, coupled with the 2032 Olympic Games. This presents an ideal opportunity to join our growing business and make a meaningful contribution to our customers' experiences.
Our Mission
At Secure Parking, our mission is to ensure all visitors to Brisbane Airport have a fantastic experience, whether they are departing or arriving.
Our Values
We pride ourselves on core values: People First, Resilience, Integrity, Daring, and Passionate. These values guide our actions and decisions as we strive to provide exceptional service to our customers.
The Role
This role reports directly to the Transport Shift Manager and Team Leader. As a Casual Employee, you will work 20+ hours per week with potential for permanent employment in the future. Your primary responsibilities will include providing outstanding customer service, directing passengers, allocating taxis, and managing traffic to ensure a seamless landside operation experience.
Key Responsibilities
- Directing passengers to the correct locations
- Allocating taxis to departing customers
- Providing first aid when necessary
- General management of traffic
Requirements
- Physical fitness to stand, walk, and move continuously during shifts (typically 5-8 hours)
- Good Monday-to-Sunday availability and willingness to attend work at short notice
- A current full driver's license
- A First Aid certificate (training provided)
- A Police check and Airport ASIC card
Estimated Salary Range
$55,000 - $65,000 per annum, dependent on experience and qualifications.
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