Relationship Manager

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $100,000
Job Overview

Credit and Relationship Management is key to driving engagement, retention, and lifetime value.

Responsibilities:
  • Develop a customer-centric CRM strategy to boost engagement and retention.
  • Oversee the development of targeted campaigns, personalised experiences, and loyalty program growth initiatives.
  • Collaborate with stakeholders to enhance program benefits, promotions, and engagement strategies.
  • Ensure compliance with data governance best-practices.
Key Requirements:
  • 5+ years' experience in CRM, loyalty, or retention marketing.
  • Proven track record of delivering measurable growth in customer engagement and retention.
  • Experience managing loyalty programs, lifecycle marketing, and multi-channel campaigns.
  • Strong analytical skills with expertise in CRM, ESP, and analytics platforms.

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