Customer Success Representative

2 days ago


Melbourne, Victoria, Australia InterCare Staffing And Employment Full time
Job Description

We are seeking a highly motivated and results-driven Customer Success Representative to join our team in Melbourne. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.

About the Role

In this role, you will:

  • Develop and maintain strong relationships with existing and new customers to ensure high levels of satisfaction and loyalty.
  • Identify and pursue new business opportunities to drive revenue growth and expand our customer base.
  • Work closely with cross-functional teams to align sales strategies with customer needs and company goals.
Requirements

To be successful in this role, you will need:

  • A proven track record of success in sales or customer-facing roles, preferably in the RTO sector.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers at all levels.
  • Strong negotiation and problem-solving skills, with the ability to think creatively and outside the box.
  • Able to work in a fast-paced environment and adapt to changing priorities and deadlines.
What We Offer

We offer a competitive salary package, including:

$60,000 - $80,000 per annum, depending on experience.

A generous commission structure, providing opportunities for significant earnings potential.

A dynamic and supportive work environment, with a focus on teamwork and collaboration.

Ongoing training and development opportunities to help you grow your skills and career.

A fun and inclusive company culture, with regular team outings and social events.



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