Retail Team Lead

1 week ago

North Mackay, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

As a customer service professional, you will be responsible for leading a high-performing team to consistently achieve operational and service standards.

About the Role
  • Collaborate with management to drive business success by ensuring seamless execution of sales and customer engagement strategies.
  • Develop a strong understanding of visual merchandising principles and maintain store presentation that attracts customers.
  • Model exceptional customer service and coach the team to deliver the same level of service excellence.
  • Effectively resolve customer complaints and queries in a professional manner.
  • Foster a zero-harm culture prioritizing customer and team member safety.

Key responsibilities:

  • Lead a high-performing team.
  • Drive business success.
  • Maintain a well-presented store.
  • Model exceptional customer service.
  • Resolve customer complaints.

What we offer:

  • Opportunity to lead a high-performing team.
  • Challenging role in driving business success.
  • Award-winning company culture.

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