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Retail Team Lead Position
3 weeks ago
About Our Retail Team Lead Opportunity
We are looking for a highly skilled and versatile Retail Team Lead to help drive the success of our retail showroom. In this dynamic role, you will play a key part in delivering exceptional customer experiences, driving sales, achieving key performance indicators (KPIs) and contributing to the store's overall performance.
You will thrive leading and mentoring your team, offering hands-on coaching and guidance. With a keen eye for detail, you will also take pride in ensuring the showroom, trade and design departments are presented well and visually inspiring.
Key Responsibilities
- Deliver exceptional customer experiences and drive sales growth
- Lead and mentor a high-performing retail team
- Ensure the showroom is presented well and visually appealing
- Achieve KPIs and contribute to the store's overall success
Requirements and Qualifications
- Previous experience in a retail and customer service management environment
- Strong attention to detail and organizational skills
- Passionate and committed individual with high energy and eagerness to learn and grow within the business
- Experience working to KPIs and sales targets prior
Benefits Package
- Work-life balance - every second weekend off
- Birthday leave
- Generous staff discounts
- Exciting rewards and recognition