Service Delivery Specialist

2 weeks ago

City Of Kalamunda, Australia beBeeTransition Full time $60,000 - $85,000

About this role

Our organisation seeks a skilled professional to oversee the delivery of services in accordance with contractual agreements.

This includes arranging and completing site visits, conducting inventory analysis, providing customer support, assessing loss and damage, and inspecting storehouses and supplier premises.

The successful candidate will be responsible for supporting Regional and RSC Management with daily operations, including reporting, invoicing, and presenting to clients, customers, and providers.

Key duties include building strong relationships with suppliers, promoting innovative solutions, and ensuring timely resolution of any service delivery issues.

Additional responsibilities include liaising with case managers and leadership teams regarding day-to-day service matters, conducting safety discussions, and measuring customer satisfaction.

To succeed in this position, applicants must demonstrate accuracy, attention to detail, spatial estimation skills, and customer service experience showcasing empathy, patience, and effective communication.

A good understanding of industry practices, knowledge of the transitions sector, and ability to establish rapport with personnel at all levels are also essential.

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