
Operational Business Leader
1 week ago
The cornerstone of support and guidance for franchisees within their region is a vital role in ensuring operational excellence and driving sales growth.
This position empowers franchisees to optimise their businesses, achieve operational milestones, drive revenue expansion, and contribute to the overall success and expansion of the brand.
The ideal candidate will have solid business experience, managing multi-site franchised businesses, and a strong focus on delivering exceptional guest experiences.
Key responsibilities include:
- Supporting franchise partners to improve financial and operational performance.
- Ensuring key performance indicators are achieved in line with benchmarks and best practices.
- Delivering outstanding guest experiences across the region.
- Building strong relationships with stakeholders and communicating effectively.
- Driving operational excellence and achieving maximum profit.
The successful candidate will be able to build relationships quickly, influence and negotiate effectively, and drive results-oriented outcomes.
Requirements- Solid business experience in managing multi-site franchised businesses.
- Strong focus on delivering exceptional guest experiences and building relationships quickly.
- Excellent communication, presentation, and time management skills.
- Proven influencing and negotiation skills.
- Strong financial acumen and experience with profit and loss statements and budgets.
Join an inclusive and respectful workplace environment where diversity is valued and applications from diverse backgrounds are welcomed.
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Business Operations Leader
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