Client Services Coordinator

3 weeks ago


Bundaberg city centre, Queensland, Australia Acumentis Full time
About Us

At Acumentis, we're committed to creating opportunities and fostering inclusion within our workforce. As a national company with a strong presence, we offer a supportive network of over 350 team members across 45 regional and metropolitan locations throughout Australia.

About the Role

This is a full-time opportunity based in our Bundaberg office, with a 3/2 office/work from home split. As a Client Services Coordinator, you'll provide administration support, liaise with our valuation team, and contact clients to secure successful appointments. You'll be the 'go-to' person for your allocated Valuers, helping them by booking appointments and supporting them with high-level report writing.

Key Responsibilities
  • Provide administrative support to the valuation team
  • Liaise with clients to secure appointments
  • Book appointments for Valuers
  • Support Valuers with high-level report writing
  • Manage stress under pressure
  • Strong IT skills, including Microsoft Office applications
  • Familiarity with CRM software platforms
  • Excellent verbal and written communication skills
About You

We're looking for someone with:

  • Previous customer service experience
  • Friendly, helpful, and courteous phone manner
  • Efficient and able to coordinate appointments
  • Able to manage stress under pressure
  • Strong IT skills
  • Familiarity with CRM software platforms
  • Excellent verbal and written communication skills
What We Offer

We offer a range of benefits, including:

  • Extra day of leave for your birthday, study, or volunteer opportunities
  • Employee benefits, including bank partnerships and access to Employee Benefits and Discounts
  • Flexible work arrangements
  • Mentoring from industry leaders
  • Guaranteed pathway for our twice-yearly promotion program
How to Apply

If you're interested in this opportunity, please apply online via the link provided. We look forward to hearing from you



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