Rostering Coordinator

3 weeks ago

Bundaberg city centre, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time
About Us

Southern Cross Support Services (SCSS) is a leading provider of support services for individuals with disabilities. Our mission is to empower and uplift those we serve, creating a positive and inclusive environment that enhances their quality of life.

Job Summary

We are seeking a highly organized and compassionate Rostering Officer to join our dynamic team. In this role, you will be responsible for managing and coordinating the scheduling of team members to ensure the delivery of high-quality support services.

Key Responsibilities
  • Develop and maintain rosters to ensure optimal coverage and compliance with relevant regulations and guidelines.
  • Coordinate shift allocations, adjustments, and replacements to address any staffing needs or changes.
  • Collaborate with service delivery teams, managers, and other departments to align rosters with service requirements and individual client needs.
  • Process and maintain accurate records of team member availability, leave requests & timesheets in consultation with managers.
  • Address and resolve any rostering-related issues or conflicts in a timely and professional manner.
  • Ensure compliance with industry standards, organisational policies, and legislative requirements.
Qualifications and Skills
  • Previous experience in a rostering or scheduling role, preferably within the disability support or healthcare sector.
  • Solid understanding of the SCHADS award and rostering systems; experience using Visual Care is an advantage.
  • Flexibility to work between the hours of 6am to 6pm on a rotating roster
  • Excellent organisational and time-management skills with the ability to manage multiple competing priorities in a fast-paced environment.
  • Strong communication skills, both verbal and written, with the ability to interact effectively with a diverse range of stakeholders.
  • Working with Children Blue Card
What We Offer
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.
  • The chance to make a positive impact on the lives of those we support.

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