Training Administrator Position

3 days ago

Toowoomba, Queensland, Australia beBeeAdministration Full time $40,000 - $60,000
RTO Administration Officer Role

We are seeking an energetic and customer-focused individual to be the friendly welcoming face of our Toowoomba Campus.

This role involves supporting Head of Departments and Trainers to manage and support students throughout all stages of their training from enquiries/enrolments to completion. This includes processing enrolments, resulting assessments, attendance, issuing training notices and processing completions and certificate issuance.

You will attend to phone/email enquiries and respond appropriately within the given time frames. You will apply a high level of attention to detail and accuracy when processing all data and show initiative to work towards quality outcomes.

Key Responsibilities
  • Process student enquiries and enrolments
  • Manage student records and maintain accurate data
  • Support trainers with administrative tasks
  • Coordinate student events and activities

About Us:

We are a supportive, flexible and inclusive organisation dedicated to delivering Apprenticeships, VET in Schools and Job Seeker training qualifications at our industry training focused Campuses.

Requirements

To be successful in this role you will need:

  • Exceptional interpersonal and communication skills
  • A positive can-do attitude
  • Strong attention to detail
  • A pro-active approach to problem-solving by streamlining processes
  • A great work ethic and adaptability
  • Student Management System (SMS) experience
  • Sound understanding of Microsoft Office suite including 'Teams'
  • Willingness to grow and expand
Desirable Qualifications
  • Proven RTO administration experience
  • Experience with Government funding
  • Student Management System experience

What We Offer

We offer a dynamic and supportive work environment with opportunities for growth and development.

How to Apply

Please submit your application by uploading your cover letter and resume indicating relevant qualifications, work history and experience.

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