Retail Operations Manager
2 weeks ago
About the Role
This is an exciting opportunity to take your retail leadership experience to the next level as a key member of the Coles team. Working closely with and reporting to the Store Manager, you will support all operational and business aspects of the store.
Key Responsibilities
- Lead and develop a large team of over 100 team members to achieve exceptional results
- Assist the Store Manager in driving commercial targets and ensuring the store meets key performance indicators
- Ensure the store is exceptionally presented, welcoming, and engaging for customers, team members, and the community
- Develop and implement strategies to improve customer experience and satisfaction
- Collaborate with the Store Manager to identify and address operational and business challenges
About You
- Proven experience working in a fast-paced, complex retail environment
- Strong leadership and coaching skills to develop and motivate a large team
- Ability to analyze data and make informed business decisions
- Excellent communication and interpersonal skills to build strong relationships with team members, customers, and stakeholders
What We Offer
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- A competitive salary and benefits package
- A flexible work arrangement to support work-life balance
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