Retail Operations Manager

2 weeks ago


Hornsby Shire, Australia Coles Full time

About the Role

This is an exciting opportunity to take your retail leadership experience to the next level as a key member of the Coles team. Working closely with and reporting to the Store Manager, you will support all operational and business aspects of the store.

Key Responsibilities

  • Lead and develop a large team of over 100 team members to achieve exceptional results
  • Assist the Store Manager in driving commercial targets and ensuring the store meets key performance indicators
  • Ensure the store is exceptionally presented, welcoming, and engaging for customers, team members, and the community
  • Develop and implement strategies to improve customer experience and satisfaction
  • Collaborate with the Store Manager to identify and address operational and business challenges

About You

  • Proven experience working in a fast-paced, complex retail environment
  • Strong leadership and coaching skills to develop and motivate a large team
  • Ability to analyze data and make informed business decisions
  • Excellent communication and interpersonal skills to build strong relationships with team members, customers, and stakeholders

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package
  • A flexible work arrangement to support work-life balance


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