Claims Specialist

3 days ago

Newcastle, New South Wales, Australia beBeeclosure Full time $80,000 - $120,000

EML is a leading provider of workers compensation and personal injury claims management services. Our team fosters a culture that supports learning and development, ensuring long-term careers.

We help individuals return to work after experiencing a workplace injury or illness. As a dedicated professional, you will be part of our diverse team in Newcastle, making a positive impact on someone's life every day.

The Opportunity

You will support our team and customers in managing the end stage of workers compensation claims. Your role will involve liaising with internal and external stakeholders to ensure efficient closures are completed to a high standard.

This is a permanent, full-time position based in the Newcastle office, with flexibility to work from home.

Key Responsibilities:
  • Manage the end stage claims process for workers who have experienced a workplace injury or illness, ensuring finalisation of all outstanding matters prior to closure to a high standard.
  • Assist injured persons and employers with the workers compensation end stage claim process and provide support in submitting relevant documents to finalise their claim.
  • Make contact with injured persons and internal and external stakeholders over the phone to ensure outstanding queries are managed effectively and accurately prior to finalisation of the claim.
About You

You must possess strong organisational and attention to detail skills, with the ability to multitask multiple priorities at once and manage your time to meet required timeframes. Demonstrated experience in customer service-based roles with a passion for helping people is essential.

An empathetic, resilient, and motivational approach is required to provide outstanding service to both internal and external stakeholders.

What We Offer

We maintain a workplace where everyone feels valued and respected, celebrating diversity and inclusion.

We offer great employee benefits, including:

  • A collaborative team culture.
  • Flexibility with the opportunity to work from home when fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our Rewards Hub program.
  • Entitlement to an annual tenure and performance-based recognition reward.
  • Comprehensive learning and development support.
  • Companywide events to celebrate success.
  • Quarterly Reward and Recognition Awards.
  • Up to 16 weeks paid parental leave, plus super.

  • Claims Specialist

    3 days ago

    Newcastle, New South Wales, Australia beBeeClaims Full time $90,000 - $110,000

    Job TitleWe are seeking an experienced Claims Specialist to join our team. As a key member of our organization, you will play a critical role in managing a portfolio of Personal Injury Commercial Claims.Utilize your analytical skills to review medical, financial, investigative, and rehabilitation reports to make accurate claim assessments.Craft effective...

  • Compensation Claims Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeClaim Full time $80,191 - $108,261

    Job Title: Compensation Claims SpecialistWe are seeking a dedicated and highly skilled professional to join our team as a Compensation Claims Specialist.The ideal candidate will possess experience in managing complex compensation claims, with a strong focus on customer service and case management.In this role, you will be responsible for conducting thorough...

  • Claims Resolution Specialist

    11 hours ago

    Newcastle, New South Wales, Australia beBeeSettlement Full time $65,000 - $100,000

    Job Title: Claims Resolution SpecialistAbout the Role:We are seeking a highly skilled Claims Resolution Specialist to support our customers throughout the claims process.Main Responsibilities:To gather accurate information related to customer loss notifications and capture relevant claims data.To question circumstances of incidents in order to make informed...

  • Accident Claims Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia beBeeCustomer Full time $90,000 - $110,000

    Accident Claims SpecialistMaking a meaningful difference in people's lives is at the heart of this role. As an Accident Claims Specialist, you will play a vital part in supporting individuals who have been affected by motor vehicle accidents. By providing exceptional customer service and guidance, you will help them navigate their recovery journey with...

  • Claims Support Specialist

    5 hours ago

    Newcastle, New South Wales, Australia beBeeCase Full time $65,000 - $90,000

    We offer a unique opportunity to make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.The OpportunityAs a dedicated claims manager, you will be responsible for managing a portfolio of workers compensation claims, liaising with injured workers, employers, and their treating health...

  • Claims Service Specialist

    5 days ago

    Newcastle, New South Wales, Australia beBeeCustomer Full time $75,000 - $95,000

    Job SummaryThis is an exciting opportunity to work in claims management where you will play a key role in delivering exceptional customer service and outcomes.Promote QBE's products and services through fostering great relationships with customers and stakeholders.Provide an exceptional operational and customer service experience for diverse internal and...

  • Claims Support Specialist

    3 days ago

    Newcastle, New South Wales, Australia beBeeCustomer Full time $50,000 - $80,000

    Job OpportunityWe are seeking a professional to join our team as a Claims Support Specialist. This role involves providing expert advice and guidance to injured workers, employers, and other stakeholders.This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and making a positive impact on people's lives....

  • Claims Management Specialist

    3 days ago

    Newcastle, New South Wales, Australia beBeeLegalClaimsSpecialist Full time $80,000 - $120,000

    Job TitleA Legal Claims Specialist is required to manage and resolve claims where litigation is involved.Job DescriptionThe purpose of this role is to assist with the preparation and strategic management of work injury damages (WID) claims, manage statutory litigation in the Personal Injury Commission, and other legally based claims.This involves undertaking...

  • Corporate Claims Specialist

    3 days ago

    Newcastle, New South Wales, Australia beBeeCareerspecialist Full time $75,000 - $85,000

    Delve into a dynamic career as a corporate claims specialist, where you can leverage your allied health qualifications and experience to drive success.This opportunity offers a unique chance to transition into the corporate world of personal injury claims, where you'll work with injured workers to facilitate their return to work process.Key...

  • Claims Specialist

    3 days ago

    Newcastle, New South Wales, Australia Nib Nz Full time

    Let's talk about who we are- The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members, travellers and participants make more informed healthcare decisions, transact with...