Client Partner

1 week ago


Melbourne, Victoria, Australia beBeePartnership Full time $100,000 - $140,000
Job Overview

We're seeking a seasoned Client Partner to join our team, focusing on developing and executing account strategies that drive growth and customer satisfaction.

This role involves owning the renewal process, engaging with clients to discuss goals, performance metrics, and areas for improvement. You will demonstrate continued value of our platform and align renewal strategies with client needs.

Key Responsibilities:

  • Develop and execute account plans to drive renewals, upsells, cross-sells, and expansion opportunities within existing accounts.
  • Owning the renewal process, engaging with clients well in advance of contract expiration to discuss goals, performance metrics, and improvement areas.
  • Demonstrating continued value of our platform and aligning renewal strategies with the client's evolving needs.
  • Pitching and closing upsell solutions to increase engagement and adoption.

Required Skills & Qualifications:

  • 3+ years of experience in account management, sales, or customer success with a proven track record of meeting or exceeding revenue targets.
  • Demonstrated ability to identify and drive upsell/cross-sell opportunities within existing accounts.
  • Strong verbal and written communication skills; able to engage with clients at all levels.

About Us:

We are committed to delivering exceptional experiences that drive revenue and repeat business. Our platform helps hospitality operators create personalized connections with their guests.

We celebrate diversity and inclusion, and we're an equal opportunity workplace and affirmative action employer.


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