Healthcare Experience Manager

1 week ago

Newcastle, New South Wales, Australia beBeeLeadership Full time $120,000 - $170,000
Healthcare Experience Manager

The role entails leading an energetic team to deliver personalized healthcare services to members. To achieve this, you will foster a high-quality performance culture, enabling your teams to provide exceptional member experiences through tailored mentoring and coaching.

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The ideal candidate will have experience in managing customer service teams, possessing excellent leadership capabilities. They should be able to drive results in high-pressure environments while influencing stakeholders and partners.

A strategic thinker with extensive knowledge of best practice communication and change management is required. Additionally, a demonstrated understanding of emerging technology related to member and employee experience is essential for this position.

This role offers numerous benefits, including:

  • Generous discounts on health and travel insurance products
  • Paid leave for volunteering through our foundation
  • Support for personal development and well-being
  • Access to employee share plans and incentive programs
  • Diverse workforce support, including parental leave and cultural leave options

We are committed to creating an inclusive environment where everyone can thrive. If you are passionate about delivering exceptional member experiences and possess the necessary skills and qualifications, we encourage you to apply for this challenging and rewarding role.

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