Claims Officer

1 month ago


Brisbane, Queensland, Australia Troocoo Full time
About the Role

This is an exciting opportunity to work in a dynamic team that values integrity, innovation, and exceptional service. As a Claims Officer at Troocoo, you will play a key role in delivering smarter solutions for customers.

Key Responsibilities
  • Manage a portfolio of motor claims, guiding customers through each stage of the process.
  • Handle customer inquiries and resolve complex issues with empathy and professionalism.
  • Deliver exceptional customer service and collaborate with the broader team.
About You

To excel in this role, you'll ideally bring a strong background in customer service, experience in the insurance sector or call centre operations. You'll be able to manage sensitive conversations with empathy and professionalism.

What's on Offer
  • A full-time permanent role with a competitive salary package.
  • Opportunity to earn monthly incentives.
  • Ongoing learning and development with structured training programs.
  • A Monday to Friday work schedule with no weekend shifts.
  • A convenient Toowong office location, easily accessible by public transport or nearby parking options.
  • Career progression within a fast-growing company.

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