Emergency Support Administrator

2 weeks ago

Brisbane, Queensland, Australia beBeeAdministrative Full time $99,180 - $134,530

Job Summary

We are seeking an Administrative Officer to provide vital support in our emergency department team.

  • This role involves providing responsive administrative and customer service support to patients, families, and emergency staff.
  • You will be responsible for managing patient admissions, financial details, and hospital information systems accurately.
  • This includes assisting nursing and medical teams with coordination of patient transfers, discharges, and paperwork.
  • You will also respond promptly to enquiries from patients, police, ambulance, and the general public.
About This Role
  • You are a customer-focused, organized, and reliable professional who thrives in a team environment.
  • Strong communication skills and empathy towards patients from diverse backgrounds are essential.
  • Proficiency in hospital systems and medical terminology is preferred.
  • Effective workload prioritization while maintaining high quality and accuracy in your work.
  • You should be flexible to work varied shifts across 24/7 operations and committed to continuous learning.
Key Responsibilities
  • Provide administrative support to emergency staff.
  • Manage patient admissions and financial details.
  • Assist with patient transfers and discharges.
  • Respond to enquiries from patients and the public.
Required Skills and Qualifications
  • Customer-focused and organized approach.
  • Strong communication and interpersonal skills.
  • Empathy towards patients from diverse backgrounds.
  • Proficiency in hospital systems and medical terminology.
  • Effective workload prioritization and attention to detail.
Benefits
  • A dynamic and inclusive workplace.
  • Flexible working arrangements.
  • Ongoing learning and development opportunities.

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