Emergency Administration Officer

2 days ago

Brisbane, Queensland, Australia Metro South Health Full time
Be the vital administrative support in our 24/7 Emergency Department team.

Join a diverse and inclusive workplace where you'll support frontline healthcare professionals in a fast-paced emergency environment with flexible shifts and opportunities to develop your skills.

Your New Role

As an Emergency Administration Officer, you will play a crucial role in ensuring smooth patient flow and departmental efficiency by:
  • Providing responsive administrative and customer service support to patients, families, and emergency staff.
  • Managing patient admissions, financial details, and hospital information systems accurately.
  • Assisting nursing and medical teams with coordination of patient transfers, discharges, and paperwork.
  • Responding promptly to enquiries from patients, police, ambulance, and the general public.

About You

You are a customer-focused, organized, and reliable professional who thrives in a team environment with:
  • Strong communication skills and empathy towards patients from diverse backgrounds.
  • Proficiency or the ability to quickly learn hospital systems and medical terminology.
  • Effective workload prioritization while maintaining high quality and accuracy in your work.
  • Flexibility to work varied shifts across 24/7 operations and a commitment to continuous learning.

Check out our quick tips and application essentials

What We Can Offer You
  • A dynamic and inclusive workplace where diversity is embraced and respected.
  • Flexible working arrangements to support your work-life balance and personal commitments.
  • Opportunities for ongoing learning, development, and career progression.
  • You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Princess Alexandra Hospital

The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.

Princess Alexandra Hospital , a place of countless opportunities to learn and grow your career

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We Are Metro South Health

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together .

Occupational group Administration
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