Senior Infrastructure Engineer Position for a Growing MSP

2 weeks ago


Brisbane, Queensland, Australia Davidson Full time

Davidson, a forward-thinking Managed Service Provider (MSP), seeks an experienced Senior Infrastructure Engineer to lead the delivery of infrastructure projects and provide technical support.

Key Responsibilities:
  • Project Management: Manage IT projects for SME clients, ensuring timely and successful delivery of complex infrastructure solutions.
  • Technical Support: Provide Level 3 support and manage technical escalations, resolving critical issues effectively.
  • System Administration: Configure, maintain, and troubleshoot Windows Servers, Exchange, O365, and Active Directory environments.
  • Network Solutions: Design and implement LAN/WAN solutions, including firewalls, VPNs, VLANs, and WiFi networks.
  • New Customer Onboarding: Assist with the onboarding and setup of new customers.
  • Projects: Office moves, server migrations, on-premises to cloud transitions, datacentre moves, and setting up business-grade phone systems.
Requirements:
  • Excellent Communication Skills: Operate in a professional manner, work closely with customers, and communicate clearly and effectively to ensure excellent service delivery.
  • Strong Team Player: Collaborate with colleagues to resolve customer issues quickly and efficiently.
  • Minimum 5+ Years Experience: Operating as a Senior Systems Administrator/System Engineer – Level 3.
  • Previous MSP Experience: Highly desirable.
  • Troubleshooting Skills: Diagnose and resolve issues quickly and efficiently.
  • Strong Work Ethic: Commit to delivering exceptional results and willing to go the extra mile for customers.
Technical Requirements:
  • Microsoft Suite Expertise: Windows OS, O365, Active Directory, Windows Servers, Exchange, and Hyper-V.
  • Azure Skills: Previous experience migrating from on-premises to cloud environments required.
  • Networking Experience: Solid understanding of networking concepts, including routers, switches, TCP/IP, DNS, and more.
  • Business-Grade Phone Systems: Previous experience deploying SIP, VOIP, and 3CX is highly advantageous.

An estimated salary range for this position is $80,000 - $120,000 per annum, depending on experience. If you are a motivated and experienced Senior Infrastructure Engineer looking for a challenging role, please apply by uploading your current resume in Microsoft Word format only (.doc or .docx).



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