Business Application Lead

5 days ago


Mackay Regional, Australia Mind Australia Limited Full time
About the Role

Mind Australia Limited is seeking a highly skilled and experienced Business Application Lead to join our Information Services team. As a key member of our team, you will be responsible for leading the support, maintenance, and upgrade of our line-of-business applications, including ERP, CRM, HRIS, and L&D systems.

Key Responsibilities
  • Lead the Support and Maintenance of Business Applications
    • Ensure high availability, performance, and reliability of business applications
    • Manage upgrades and enhancements to business applications, minimizing disruption and maximizing efficiency
  • Provide Expert-Level Database Administration
    • Provide technical expertise in database administration, including installation, configuration, performance tuning, backup, and recovery
    • Manage on-premise and Azure databases, including SQL Server, MySQL, and Azure SQL Database
  • Lead the Evaluation and Selection of New Business Applications
    • Conduct thorough assessments of vendor solutions and participate in the procurement process
    • Ensure that new business applications meet the organization's needs and are aligned with its strategic direction
  • Lead and Mentor a Team of Business Application Support Specialists
    • Provide guidance, training, and support to ensure the team's effectiveness and professional growth
    • Develop and maintain documentation, knowledge base articles, and standard operating procedures to support the business application support function
  • Manage Technology Assets and System Controls
    • Ensure that the organization meets regulatory and legislative compliance requirements
    • Develop and maintain policies and procedures to ensure the secure and efficient use of technology assets
Requirements
  • Relevant tertiary qualifications in computer science, information technology, business, or a related field
  • Experience working in the technologies that Mind Australia Limited has invested in, with a particular focus on the Microsoft on-premises and cloud platforms
  • Preferred certifications such as Microsoft Certified: Azure Database Administrator Associate
  • Strong technical skills in database administration, including experience with SQL Server, MySQL, and Azure SQL Database
  • Proven ability to plan and manage upgrades and enhancements to business applications
What We Offer
  • Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses
  • Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging
  • Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members
  • Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities
  • Hybrid work arrangement


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