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Retail Operations Manager

1 month ago


City of Armadale, Australia Coles Full time

About Coles

We are a leading retailer in Australia, with a strong commitment to delivering excellent customer service and providing a great shopping experience. Our stores offer a wide range of products, including fresh produce, meat, dairy, bakery items, and general merchandise.

Salary: $60,000 - $80,000 per annum

About the Role

We are seeking an experienced Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our store. This includes managing stock levels, supervising staff, and maintaining high standards of customer service.

Key Responsibilities:

  • Manage and coordinate the daily activities of the store team
  • Ensure accurate and efficient inventory management
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control costs to achieve budget targets
  • Cooperate with other departments to ensure effective communication and collaboration

Requirements

To be successful in this role, you will need:

  • A minimum of 2 years' experience in a retail operations or management role
  • Strong leadership and communication skills
  • Excellent problem-solving and analytical abilities
  • Ability to work independently and as part of a team
  • Degree in Business, Management, or related field (desirable)

Benefits

We offer a competitive salary package, including superannuation and paid leave. We also provide opportunities for professional development and career advancement.

Novated car leases available. Eligible team members can make regular pre-tax salary sacrifice deductions to purchase Coles Group shares through our annual team member share plan offer. Paid parental leave is also available for permanent team members.