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Retail Operations Manager
1 month ago
About Coles
We are a leading retailer in Australia, with a strong commitment to delivering excellent customer service and providing a great shopping experience. Our stores offer a wide range of products, including fresh produce, meat, dairy, bakery items, and general merchandise.
Salary: $60,000 - $80,000 per annum
About the Role
We are seeking an experienced Retail Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our store. This includes managing stock levels, supervising staff, and maintaining high standards of customer service.
Key Responsibilities:
- Manage and coordinate the daily activities of the store team
- Ensure accurate and efficient inventory management
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and control costs to achieve budget targets
- Cooperate with other departments to ensure effective communication and collaboration
Requirements
To be successful in this role, you will need:
- A minimum of 2 years' experience in a retail operations or management role
- Strong leadership and communication skills
- Excellent problem-solving and analytical abilities
- Ability to work independently and as part of a team
- Degree in Business, Management, or related field (desirable)
Benefits
We offer a competitive salary package, including superannuation and paid leave. We also provide opportunities for professional development and career advancement.
Novated car leases available. Eligible team members can make regular pre-tax salary sacrifice deductions to purchase Coles Group shares through our annual team member share plan offer. Paid parental leave is also available for permanent team members.