Front Desk Customer Service Professional

2 days ago

Hobart, Tasmania, Australia beBeeCustomer Full time $48,000 - $87,000
Job Description:

We are seeking a highly skilled and motivated individual to fill the role of Front Desk Receptionist/Housekeeper. This is a dynamic position that requires excellent customer service skills, attention to detail, and the ability to work well under pressure.

The successful candidate will be responsible for providing exceptional customer service to property guests, managing the front desk operations, and performing housekeeping duties. You will also be required to monitor and replenish stock, ensure the property remains sparkling clean, and provide helpful local knowledge and recommendations to guests.

Required Skills and Qualifications:
  • Previous experience in front desk reception, customer service, and commercial cleaning in an accommodation setting
  • Good time management skills and the ability to work well under pressure
  • Flexible availability 24/7 roster including night shifts, weekends, and public holidays
  • Excellent communication skills verbal and written
  • Full Australian working rights with no restrictions
Benefits:

As a valued member of our team, you will have access to a range of benefits, including:

  • Access to benefits and discounts across the national network of properties
  • Professional development and career opportunity support across the organisation and network
  • Yearly social events to the snowy mountains and other locations for team building and fun
  • Wellbeing support for you and your immediate family through the Employee Assistance Program
Our Culture:

At our organisation, we are committed to creating a diverse and inclusive workplace environment. We believe in empowering our people to access and enjoy the same opportunities to build great careers, regardless of gender or gender identity. We also strive to improve the accessibility of our properties, workplaces, and digital platforms for team members and guests with a disability.

We encourage Aboriginal and Torres Strait Islander people to apply for this role.

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