Front Desk Coordinator Position Available

2 weeks ago

Hobart, Tasmania, Australia beBeeCustomerService Full time $45,360

Job Description:

We are seeking an experienced Front Desk Coordinator to join our team. As a key member of our front office, you will be responsible for ensuring a seamless guest experience from check-in to check-out.

Your Key Responsibilities:

  • Manage the front desk operations, including checking in and out guests, handling room assignments, and resolving any issues that may arise.
  • Provide exceptional customer service, responding promptly to guest inquiries and resolving any concerns in a professional and courteous manner.
  • Work closely with the hotel staff to ensure a smooth operation of the front desk, including coordinating with housekeeping, maintenance, and other departments as needed.

Requirements:

To be successful in this role, you will need:

  • A passion for delivering exceptional customer service, with a focus on creating a warm and welcoming environment for our guests.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and external partners.
  • Experience in a similar role, preferably in the hospitality industry, with knowledge of front office operations and procedures.

Benefits:

This is an excellent opportunity to join a dynamic team and take your career to the next level. You will have the chance to develop new skills, work in a fast-paced environment, and be part of a growing business with opportunities for advancement.

What We Offer:

  • A competitive hourly rate of $21-$22 per hour.
  • Flexible scheduling, including weekends and public holidays.
  • The opportunity to work across multiple locations and contribute to a tight-knit team environment.

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