Vacation Experience Coordinator

15 hours ago


Port Douglas, Queensland, Australia Wyndham Destinations Full time

We are seeking a highly skilled and enthusiastic individual to join our team as a Vacation Experience Coordinator. This role is responsible for delivering exceptional guest service and ensuring that every visitor has an unforgettable experience at our resort.

Job Summary

This is a fantastic opportunity for someone who is passionate about providing top-notch customer service and creating lasting memories for our guests.

Responsibilities:
  • Deliver outstanding front office services, including check-in and check-out procedures, to ensure seamless and efficient guest experiences.
  • Provide exceptional guest service by responding promptly to inquiries, resolving issues efficiently, and showcasing a positive attitude.
  • Maintain accurate records, handle cash transactions, and balance financial reports with precision.
  • Perform housekeeping duties, such as cleaning and maintaining guest accommodations, to maintain the highest standards of cleanliness and hygiene.
  • Assist with food and beverage services, including preparing and serving meals and beverages, to meet the needs of our discerning guests.
  • Participate in maintenance activities, like upkeep of common areas and guest rooms, to ensure the resort remains well-maintained and welcoming.
About You

To succeed in this role, you will need to possess excellent communication skills, a genuine passion for customer service, and the ability to work effectively in a fast-paced environment.

You should be able to think on your feet, prioritize tasks, and multitask with ease. A strong attention to detail, enthusiasm, and a self-motivated approach to work are essential.

What We Offer

We provide a competitive salary range of $60,000 - $80,000 per year, depending on location and experience. Additionally, we offer professional development opportunities, discounted hotel stays, and a supportive team environment that encourages growth and learning.



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