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Disability Services Director
2 weeks ago
This leadership role is instrumental in delivering exceptional services to individuals with disabilities. The successful candidate will drive excellence, capability, and key performance measures while ensuring customers receive the desired outcomes.
About the Position- Inspire and motivate a team to achieve outstanding results
- Elevate the culture of commitment and alignment among team members to enhance the lives of people we support in a respectful and accountable manner
- BUILD meaningful relationships with stakeholders to deliver on promises
- Oversight of day-to-day service delivery, ensuring quality, safeguarding, and customer goals are met
- Performance Management: Set clear expectations, monitor KPIs, and leverage data-driven insights to identify areas for growth
- Extensive knowledge and experience in the disability sector
- Strong command of NDIS Practice Standards and Quality & Safeguarding Framework
- Proven ability to build workforce capacity and manage operations effectively
- Hands-on experience transitioning new customers and establishing services
- Highly developed interpersonal and influencing skills
- Excellent reporting and presentation skills
- Sound financial analysis and budget management skills
- Tertiary qualification in Disability, Community Services or Social Services or equivalent skills/experience
- Minimum three years' experience in operations leadership in complex care within the NDIS-era disability sector
- Flexible working environment
- Competitive salary
- Employee Assistance Program
