Customer Experience Specialist
9 hours ago
We are seeking an experienced Customer Service professional to join our team in a full-time role based in Warwick, Western Australia.
About the Role
This exciting opportunity will see you working as part of a dynamic team, delivering exceptional customer experiences and providing support to customers across various banking transactions.
You will be required to work in a fast-paced environment, utilising your excellent communication skills to build rapport with customers and resolve any queries or issues they may have.
The ideal candidate will possess a strong background in customer service, with experience working in a retail or admin environment. You will be confident, proactive, and able to work independently, with a positive attitude and a passion for delivering outstanding customer service.
Responsibilities
• Deliver exceptional customer experiences through effective communication and problem-solving skills
• Provide support and assistance to customers across various banking transactions
• Work collaboratively with the team to achieve sales targets and provide a high level of customer satisfaction
• Develop and maintain relationships with existing customers to drive business growth and increase customer retention
What We Offer
• Competitive salary of AU$60,000 per annum
• Ongoing training and development opportunities to enhance your skills and career progression
• A dynamic and supportive work environment that values diversity and inclusion
• Flexible working arrangements to suit your needs
• The opportunity to work with a leading recruitment agency that prioritises client satisfaction and employee well-being
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