Customer Experience Specialist

9 hours ago


Perth, Western Australia TR3 Recruitment Full time

We are seeking an experienced Customer Service professional to join our team in a full-time role based in Warwick, Western Australia.

About the Role

This exciting opportunity will see you working as part of a dynamic team, delivering exceptional customer experiences and providing support to customers across various banking transactions.

You will be required to work in a fast-paced environment, utilising your excellent communication skills to build rapport with customers and resolve any queries or issues they may have.

The ideal candidate will possess a strong background in customer service, with experience working in a retail or admin environment. You will be confident, proactive, and able to work independently, with a positive attitude and a passion for delivering outstanding customer service.

Responsibilities

• Deliver exceptional customer experiences through effective communication and problem-solving skills

• Provide support and assistance to customers across various banking transactions

• Work collaboratively with the team to achieve sales targets and provide a high level of customer satisfaction

• Develop and maintain relationships with existing customers to drive business growth and increase customer retention

What We Offer

• Competitive salary of AU$60,000 per annum

• Ongoing training and development opportunities to enhance your skills and career progression

• A dynamic and supportive work environment that values diversity and inclusion

• Flexible working arrangements to suit your needs

• The opportunity to work with a leading recruitment agency that prioritises client satisfaction and employee well-being



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