Customer Experience Representative

4 weeks ago


Perth, Western Australia Bare Cremation Full time

Bare Cremation is a technology company revolutionizing the funeral industry by providing exceptional care and support to families in their greatest time of need.

We're looking for a dedicated and compassionate Customer Care Specialist to join our team. As the first point of contact for families, you will be responsible for managing inbound calls, arranging logistics, and providing support to ensure a seamless experience.

The ideal candidate will have a passion for helping others, a commitment to delivering exceptional customer experiences, and a strong attention to detail. You will be autonomous, ambitious, and able to work under pressure.

At Bare Cremation, we're committed to providing a stress-free and affordable funeral service. Our team is passionate about making a difference in the lives of families, and we're looking for like-minded individuals to join us.

This role offers a unique opportunity to be part of a growing company that is transforming an industry. You will have the chance to work with a talented team, develop your skills, and contribute to the success of our mission.

Key responsibilities include:

  • Managing inbound calls and providing support to families
  • Arranging logistics and communicating with families
  • Providing exceptional customer experiences and support
  • Contributing to the development of content and resources for customers

Requirements include:

  • A driving passion to help people in their greatest time of need
  • Complete dedication to delivering exceptional customer experiences
  • Commitment to ensuring people experience end-of-life planning with compassion and grace
  • Autonomous and ambitious
  • Strong attention to detail and methodical under pressure
  • A valid driver's license and ability to work in Perth

We're looking for someone who is passionate about making a difference in the lives of families and is committed to delivering exceptional customer experiences. If you're a compassionate and dedicated individual who is looking for a challenging and rewarding role, we encourage you to apply.



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