Client Intake and Assessment Specialist

7 days ago

Brisbane, Queensland, Australia ENDEAVOUR FOUNDATION Full time
{"# Team Possible": "At Endeavour Foundation, we strive to turn possibilities into reality for individuals with disabilities. Our commitment to inclusivity and employee growth fosters a supportive culture.", "Our Mission": "We provide a range of employee benefits, including:", "Employee Benefits": "
  • Salary Packaging Benefits Package up to $15,900 of your annual salary tax free.
  • In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).
  • Encouraged and supported ongoing professional development and diverse career opportunities.
  • An Employee Assistance Program - a free and confidential counselling service available to all staff and immediate family members.
  • Corporate Health Insurance plans and discounts with our corporate partners.
  • Paid parental leave.
", "Key Responsibilities": "In this role, you will:
  • Understand and assess a client's support needs, confirming functional capability and ensuring staff and leaders have appropriate training to ensure specific support needs are met.
  • Support a culture of person-centred practice which puts clients, families, carers and guardians at the forefront of everything we do.
  • Provide a customer experience in line with Endeavour Foundation's Values and behaviours, managing day to day relationships with clients, their families and external referral organisations.
  • Foster collaboration with regional site leadership teams, supporting the co-creating and co-delivery approach across and within the business.
  • Through a comprehensive understanding of the NDIS and disability sector, match clients to life changing services that support their goals and aspirations, maximising the usage of Individual NDIS funding levels.
  • Assist in the development of a relevant pipeline of qualified leads aligned to drive the growth and sustainability of our core customer program, helping to identify new market opportunities.
", "Requirements": "To succeed in this role, you will need:", "Requirements List": "
  • Degree in Social Work, Psychology, Human Services or a relevant field.
  • Minimum 4 years' experience in the community services sector.
  • Experience analysing support needs and creating comprehensive assessments to maximise NDIS funding opportunities.
  • Large volume Case Management for Disability or support networks is highly desirable.
  • Excellent relationship management, interpersonal and communication skills with an engaging and inspiring communication style to leverage further opportunities.
  • Strong analytical skills with the ability to collect, analyse and disseminate data to drive customer conversion ratios and provide actionable insights for key stakeholders.
  • Hold or be willing to obtain a Working with Children Check (Blue Card), NDIS Worker Screening Check (Yellow Card), National Criminal History Check (Fit2Work), and an open Drivers License with comprehensive insurance on your vehicle.
", "Contact Us": "If you are passionate about making a difference in the lives of individuals with disabilities, please click “apply” to submit your application and join #TeamPossible today.", "Inclusion and Diversity": "Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs."}

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