Operations Training Specialist

4 days ago

Gold Coast, Queensland, Australia beBeeTraining Full time $90,000 - $120,000
Job Overview

This role is responsible for defining, maintaining and assuring operational staff are trained and supported to perform their roles effectively and safely.

Key Responsibilities:
  • Define, maintain and assure operational training and competency assessment standards.
  • Develop and implement effective ways of working that are clearly documented and consistently applied across the business.
  • Work with a national corporate team to improve training, competency assessment and records management processes.
  • Maintain accurate documentation of all training on designated platforms.
  • Coordinate national training and facilitation calendar.
  • Design new Standard Operating Procedures (SOPs) and Work Orders (WOs).
  • Set standards of operational training for frontline roles and develop competency assessment tools.
  • Determine training delivery methods and assessment record management tools.
  • Collaborate with HSE, Food Safety, WFP and P&C teams on compliance goals and continuous improvement.
  • Mentor teams to build best practices.
  • Monitor and evaluate training effectiveness and maintain compliance.
  • Influence external stakeholders to streamline training requirements.
  • Ensure regular review and optimisation of current training systems.
Qualifications and Requirements:
  • Demonstrated success in a similar leadership role.
  • Relevant tertiary qualifications in HR, Training or Course Writing.
  • Well-developed report writing and presentation skills to C-Level executives.
  • Project management experience.
  • Strong communication and influencing skills.
  • Competency in documentation and records management using MS Office Suite.

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