
Training Development Specialist
9 hours ago
Elevate your professional career as a key member of our Corporate Office team.
About the Role:This position is responsible for defining, maintaining and assuring the standards by which operational staff are trained and supported to perform their roles effectively and safely.
- Define and maintain national training programs for catering & retail operations.
- The core areas of focus include but are not limited to: standards documentation, training design and delivery, business support and guidance, quality assurance and reporting, systems support, and building career pathways and development.
- Ensure the accuracy of all training documentation on the Training Platform (MLZ).
- Coordinate the national training and facilitation calendar.
- Design new Standard Operating Procedures (SOPs) and Work Orders (WOs).
- Establish standards of operational training for frontline roles and develop competency assessment tools.
- Determine effective training delivery methods and assessment record management tools.
- Collaborate with HSE, Food Safety, WFP, and P&C teams to meet compliance goals and drive continuous improvement.
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