National Customer Relationships Leader

3 days ago

Sydney, New South Wales, Australia beBeeClientRelationship Full time $80,000 - $110,000

**Customer Relationship Specialist Role Overview**This is a one-year fixed-term contract opportunity to lead national participant referral pathways and customer relationships, identifying gaps and developing protocols for efficient referral processes.As part of this role, you will establish and maintain strong relationships with key referrers and stakeholders, community organisations, clients, and their families/carers to access and promote allied health services.You will represent the organisation at meetings, community events, expos and networking opportunities, gathering and documenting relevant client information, including therapy needs, and goals.The ideal candidate will have experience in a customer/client role in an NDIS-focussed organisation, knowledge and understanding of allied health services, disability sector, the NDIS and community sector.They will possess a high level of customer service orientation, experience in customer relationship analysis and planning, proven experience in sourcing and gathering sales activities, and highly developed communication skills.**Key Requirements:**- Experience in a customer/client role in an NDIS-focussed organisation- Knowledge and understanding of allied health services, disability sector, the NDIS and community sector- High level of customer service orientation and experience in customer relationship analysis and planning- Proven experience in sourcing and gathering sales activities- Enjoys working in a fast-paced, dynamic and outcomes-focused team environment- Highly developed communication skills, negotiation, relationship building and interpersonal skills- Fun We want passion and excitement for the meaningful work we do-**Benefits:**- 8 days of additional leave a year - 4

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