Head of Digital Business Development, Australia

2 weeks ago


Brisbane, Queensland, Australia EFinancialCareers Ltd. Full time

Job Summary

We are seeking a highly experienced and dynamic individual to lead our digital business development efforts in Australia. This is an exciting opportunity to drive growth, innovation, and customer engagement in the Australian market.

About the Role

The successful candidate will be responsible for developing and executing a fully integrated digital business strategy to drive awareness, create online demand, and drive customer acquisition in Australia for our Travel and Health LOBs. You will lead a dynamic team whose mission is to grow our digital business and drive meaningful business results by defining and executing customer acquisition efforts across direct-to-consumer channels, including both online and offline.

This role requires strong leadership skills, excellent interpersonal skills, and the ability to develop strong business relationships with internal and external stakeholders. You will work closely with cross-functional teams to run all aspects of our digital business, including planning and defining our unique value proposition in the digital channel, improving end-to-end customer journey, leading customer acquisition and retention efforts, building and maintaining a 360° view of the customer, managing digital partnerships and contract negotiation, and more.

Key Responsibilities



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