Customer Relationship Developer

1 week ago

Brisbane, Queensland, Australia beBeeBusiness Full time $98,765 - $123,456
Relationship Development Manager

We're part of a movement creating a fairer and more just world. Our customer-owned bank empowers staff and customers to be part of the clean money movement.

This role is responsible for developing third party broker relationships across designated territory and ensuring an exceptional experience for both mortgage broker partners and customers.

  • Why Work Here
  • We have big plans to become Australia's most trusted bank and a leading purpose-driven business.
  • We're certified as a B Corp, meeting the highest social and environmental standards, putting purpose over profit.
  • Every role in our bank is essential to bringing our values, purpose and aspiration to life.
  • We offer flexible working options, competitive salary and 13% super.
  • Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing.
  • We support staff with study assistance, paid parental leave, volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
  • We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
  • We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
About This Role

This Relationship Development Manager role involves:

  • Engaging with mortgage broker partners.
  • Assessing new brokers and converting them into active supporters.
  • Providing education and support to ensure alignment to credit appetite.
  • Ensuring new loan funding within agreed pricing delegations and portfolio of loans remains within budget expectations.
  • Supporting ongoing professional development of existing mortgage brokers.
  • Developing solutions for existing brokers to build business, including target market strategies.
  • Developing and maintaining external relationships with key partners.
  • Meeting performance objectives as set by National Manager - Partnerships.
Your Skills and Qualifications

You'll need:

  • SIGNIFICANT relationship management and business development experience in an ADI.
  • Relevant financial services industry experience.
  • SOUND knowledge of retail distribution including TPD.
  • SOUND knowledge of lending.
  • INDEPENDENT thinking and high level of self-motivation.
  • EFFECTIVE communication, report writing and influencing skills.
  • EXPERIENCE with and knowledge of the customer-owned enterprise model.
  • Commitment to our purpose, aspiration, values and brand, as well as the B Corp ethos.
What We Offer

We provide:

  • Flexible working options.
  • Competitive salary.
  • 13% super.
  • Range of meaningful benefits to support wellbeing.
  • Study assistance, paid parental leave, and other supportive policies.
  • Lifetime career growth opportunities.

Join us to make a difference and build a better future together.

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