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Branch Operations Leader

2 months ago

AlburyWodonga, Australia Pirtek Full time

About the Company

Proudly Australian, with a legacy spanning over 43 years, Pirtek is a leader in mobile onsite services, specializing in the replacement of hydraulic and industrial hoses and fittings. We are seeking a dedicated and enthusiastic individual to join our team as a Centre Manager for our Service and Supply Centre. This is an opportunity to be part of a stable and rewarding work environment.

Role Overview

As the Centre Manager, you will be responsible for overseeing and directing operations to meet the Centre's sales objectives, timely deliveries, and profit goals. Your role will involve collaboration with Management, Staff, Customers, Suppliers, and the National Office. You will ensure compliance with all company WHS and Environmental Policies and Procedures.

Additionally, you will assist with counter service and may occasionally perform duties as a Mobile Service Technician.

Key Responsibilities

• Oversee daily operations of the Hose Service Centre

• Provide technical support and guidance to both staff and customers

• Develop, implement, and review training and development plans

• Enhance the safety performance of all team members

Candidate Profile

To be considered for this role, you should ideally possess:

• Relevant Occupational Regulatory Licenses

• Trade Certificate & Certificate II in Engineering - High Pressure Hose Assembly

• Proven ability to build and lead a high-performing team

• Experience in people management

• Strong verbal and written communication skills suitable for a customer-focused environment

• Excellent organizational and business administration capabilities

• Capacity to work efficiently under pressure while maintaining attention to detail

• Problem-solving skills and the ability to find solutions

• Delegation skills

• Ability to meet deadlines and achieve financial targets

• Knowledge of management systems including Quality Assurance and WHS

• Competence in operating machinery

• Familiarity with industry equipment

• Proficiency in computer skills, literacy, and numeracy

• Professional presentation and grooming

• Understanding of procurement and stock management systems

• Ability to engage with customers and potential clients