Branch Operations Coordinator
4 weeks ago
About the Role
Crown Equipment is seeking a detail-oriented and proactive Branch Administrator to provide crucial administrative support to ensure the smooth operations of our branch. In this role, you will work closely with team members to streamline processes and enhance customer service, making a significant impact on our service delivery.
Responsibilities
- Manage daily administrative tasks, including answering phone calls, responding to emails, and handling customer inquiries.
- Assist with truck history and part availability.
- Maintain accurate records and databases.
- Coordinate inventory management and assist with stocktake.
- Support departments with the preparation of quotes and invoices for customers.
- Assist with rental agreements.
Requirements
- Proven experience in an administrative role, preferably in a similar industry.
- Strong organisational skills with attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite and experience with CRM systems.
Benefits
Crown Equipment offers a range of benefits to support our employees' well-being and career development, including access to discounts and cashback, a health and wellbeing platform, corporate rates for private health insurance, an inclusive working environment, and an Employee Assistance Program.
The Company
Crown Equipment is a well-respected global Materials Handling Equipment company with operations in all Australian States and territories. Our customer value proposition is based on highly skilled staff, quality products, strong service and parts back-up, and leading-edge technology.
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